You stay three nights in the Royal Gloucester Pringle Hotel in London. On the last night, you lose your mobile phone, and make the mistake of using the hotel’s room phone to … (read in full)
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You don’t have to spell everything perfectly because Ron knows you’re a foreigner. You don’t even have to write in English – we can shove it through Google Translate. But it does have to get you some money back. That will require you to be write in a way that achieves a change in behaviour.
Many thanks. We look forward to reading this and working on it together.